Educational Administration
Vancouver, Canada
Full Time
# of Positions:

Work at VFS

There is no such thing as an ordinary day when you work at Vancouver Film School. It’s a creative and fast-paced environment where you’re part of recruiting and educating the next generation of actors, filmmakers, video game developers and creative thinkers. Our unique culture is all about celebrating the pure passion and unwavering perseverance of our students as they go through their own amazing personal journeys towards a career in the entertainment arts. Constantly evolving and updating to meet industry demands, VFS believes results matter, and that extends from our classrooms and experienced faculty to our hard-working marketing, admissions, and support departments — and well beyond. If you’d like to join our team, simply browse the open positions below. If none of them seem to fit your particular skillsets, but you think you belong at VFS, apply here. We can’t wait to hear from you.

Job Scope

Student Services support the entire student life cycle encompassing adjustment to VFS, social and academic integration, persistence, and progression from VFS to the work-force and/or advanced study. Reporting to the VP of Education, the Student Life Advisor is responsible for the day-to-day administration of the Student Services Department encompassing a range of essential services including ESL (i.e., assessments and programming), housing services, student life resources (e.g., BC medical insurance and immigration resources), and for offering a range of effective student life events such as Orientation Day. A primary role/function is to research, develop, implement, and continually improve a full range of high quality student life services.

The expansion of ESL services and student life events have been identified in as top priorities for 2017/2018. The Student Life Advisor will support ESL program development as well as the cultivation of external ESL partnerships. Furthermore, the Student Life Advisor will host events that support students’ adjustment to VFS, academic and social success, and career planning.

The Student Life Advisor is an experienced educational administrator who is proactive, data-driven, results-oriented, and energetic. As an excellent communicator/collaborator, the Student Life Advisor will mentor, coach, and lead a small, talented, and engaged team, as well as work in collaboration with Educational Administration and program departments to achieve strategic goals.

Core Responsibilities

• Oversee day-to-day administration and delivery of student life services.
• Mentor, coach, and lead student services staff including the Student Services Coordinator and Housing Coordinator to achieve departmental goals.
• Consult with Educational Administration, Heads of Department, Program Managers, Admissions, and field experts (i.e., immigration, counselling, ESL) regarding programs and strategies to engage and support students.
• Support the development and roll-out of an English for Academic Purposes (EAP) certificate program and oversee EAP partnerships agreements.
• Develop commonly used resources that will be available across multiple communication channels (i.e., .edu, Moodle, Newsletter, E-Mailers, Posters, Social Media, etc).
• Build critical "how to" resources (e.g., online courses) that provide step-by-step instructions on how to complete the most commonly occurring tasks that students encounter during their study (i.e., visas, study-permits, medical insurance, housing applications, etc).
• Refer students to internal resources as well as external community-based resources.
• Run and host events at key points in students’ educational journey to address adjustment to college, academic and social integration, work-permits, advanced study, career preparedness, etc.
• Adhere to all government accreditation and school’s policies and procedures as it pertains to the student population.
• Develop tools to measure student satisfaction with Student Life Services, create benchmarks and provide regular reports.
• Collaborate with key departments to develop a cyclical training/event calendar for students.
• Work with the VP of Education, the Director of Finance, and other key stakeholders to develop the overall Student Services strategic plan and to manage budget.
• Other duties as assigned.

Job Qualifications

• Degree or diploma in a related discipline (e.g., Events, Education or ESL) with 3 - 5 years of administrative experience in student life or educational services.
• Proficiency in MS Office, word processing, presentation, and spreadsheet programs.
• Proficiency in Moodle and online course development an asset.
• Knowledge of any industries associated with VFS programs an asset.
• Excellent interpersonal, organizational, writing, problem-solving and communication skills.
• Creative, collaborative, resourceful and able to work well with diverse groups.
• Demonstrated organizational and time management skills.
• Highly organized leader with a flexible approach and works well under pressure.
• Ability to present a professional, energetic, and positive image.