Mission Statement

VFS supports the success of all students. We promote a healthy educational environment and provide responsive and accessible services. All services, programs, and partnerships are designed to enhance student development.

Adjusting to post-secondary involves new challenges that can be stressful, such as moving far away from home, living alone or with roommates, and navigating a new educational environment. The full-time, intensive programs at VFS can be very demanding and this can increase stress. For those students experiencing acute challenges, VFS offers short-term counselling and crisis support. Our aim is to support students while they regain clarity and healthy coping strategies in attaining their academic and life goals.

For those students who require longer-term support, VFS can arrange a community referral.

Immediate Help & After Hours Emergency

Medical Emergency: Dial 9-1-1

Fire ∙ Police ∙ Ambulance

911 is available in 140 languages


Vancouver General Hospital: 855 W 12 Ave Vancouver, B.C. 604.875.4111

St. Paul’s Hospital: 1081 Burrard St Vancouver, B.C. 604.682.2344

How To Book An Appointment

Please email studentcounselling@vfs.com, or phone 604.685.5808 ext. 4300

Counselling appointments are only offered on weekdays between 9am-4pm, are one hour long, and continue to a maximum of 6-8 sessions. Once we receive your email requesting counselling, we will email you back with a request for your phone number and an indication of your level of urgency to see a counsellor. You will be contacted as soon as an appointment becomes available. Keep in mind, the wait time for an appointment varies but can be anywhere from 2-4 weeks.

We ask that once you accept a counselling appointment you attend your sessions consistently for the full 6-8 week duration. We take your concerns seriously, and in order for the helping process to be successful it will take a bit of time and commitment on the part of both student and counsellor.

If your appointment coincides with a class, at your request your counsellor can email confirmation of your appointment to your Program Manager so that you have an Excused Absence on your file. 

Keep in mind, any challenges or issues that you discuss with your counsellor are confidential unless there is concern for your safety or the safety of someone else.


Student Services

Not sure if you need a counselling appointment? Are you worried about a classmate? Come talk to the folks at Student Services!

  • Student Services Office: 394 West Hastings Street
  • Office Hours: Monday to Friday, 9 a.m. to 5 p.m.

Additional Resources


Anxiety BC - https://www.anxietybc.com/


Here to Help - http://www.heretohelp.bc.ca/


Canadian Mental Health Association – http://www.cmha.ca/

Mood Disorders Association of BC - http://www.mdabc.net/


The Crisis Centre - https://crisiscentre.bc.ca/


Qmunity - http://qmunity.ca/


Looking Glass Foundation of BC - http://www.lookingglassbc.com/


Women Against Violence Against Women - http://www.wavaw.ca/


Counselling BC - http://counsellingbc.com/